Prerequisites

• High school diploma or university degree.
• Experience In teamwork.

Course Description

The ability to control emotions and manage one's feelings is the foundation of willpower and successful personal development. Emotion management is both a challenge and an urgent need at the same time because there are individuals with high intelligence levels who cannot effectively manage their emotional lives. Successful persons may fail in life due to their inability to control their emotions and motivations. Emotions drive thoughts, values, fears, and survival, and the ability to manage them correctly means getting out of crises and problems, while managing them negatively means getting immersed in them and thus negatively affecting the decisions. Therefore, this course is of particular importance for all professionals and employees, regardless of their field of work.

Course Objective

By the end of this course, participants will:
• Define concepts of emotional intelligence.
• Develop self-awareness and self-regulation skills.
• Use emotional intelligence to improve personal relationships and social interactions.
• Differentiate between emotional intelligence theories and their practical applications.

Course Outline

• Introduction and basic concepts:
- Concept of emotional intelligence.
- Importance of emotional intelligence in the workplace.
- Elements and aspects of emotional intelligence.

• Self-awareness and self-regulation:
- Recognize emotions and manage them.
- Self-regulation strategies and controlling emotions.
- Deal with stress and resolve conflicts.

• Personal relationships and empathy:
- Empathy and its role in emotional intelligence.
- Improve listening and communication skills.
- Build positive relationships through emotional intelligence.
- Teamwork, leadership, and emotional intelligence in workplace.

• Theories of emotional intelligence improvement:
- Goleman's Emotional Intelligence and its implications.
- Karpman's Drama Triangle Theory.
- Thomas-Kilmann Conflict Management Strategies.

Course Benefits

• A graduation certificate by Aljazeera Media Institute.