Prerequisites

• High school diploma or university degree.
• Professional experience in the field of management.

Course Description

This course equips middle managers with the skills to thrive in today’s dynamic workplace. Participants will transition from task management to people leadership, mastering modern frameworks like Agile and LEAN to solve challenges, manage projects, and lead high-performing teams. Key competencies, including delegation, emotional intelligence, and cultural intelligence, will enable managers to build trust, empower teams, and foster collaboration. Participants will strengthen their communication and conflict-resolution skills, creating harmony and clarity in their teams.

Course Objective

By the end of this course, participants will:
• Explore the fundamentals of modern management.
• Transition to modern management practices by aligning skills with today’s challenges and leading people effectively.
• Master leadership competencies like delegation, emotional intelligence, and cultural intelligence.
• Enhance communication and conflict resolution skills to strengthen workplace relationships.
• Use digital and strategic frameworks to solve challenges and drive team performance.

Course Outline

• Modern management essentials:
- The evolution of management and its alignment with modern workplace challenges.
- Key management theories.
- Discover the "Future Manager’s Toolkit".

• The role of a modern manager:
- Shift from managing tasks to leading people.
- Balance key elements: performance, processes, and team well-being.
- Promote ownership and accountability.

• Delegation and empowerment:
- Practical delegation techniques.
- Leverage team strengths to enhance productivity and accountability.
- Empower ownership of outcomes.

• Emotional and cultural intelligence:
- Build trust and collaboration in diverse teams.
- Master self-awareness, empathy, and cultural sensitivity.
- Practical techniques to resolve conflicts and improve communication.
- Use structured feedback to enhance a positive environment.

• Digital fluency for managers:
- Digital tools for managing hybrid teams.
- Strategic applications to enhance communication.
- Drive collaboration in hybrid work environments.

• Problem-solving and decision-making:
- Apply LEAN principles to solve complex challenges and make confident decisions.
- Use design thinking to generate creative solutions.

• Managing complex projects and teams:
- Apply Agile principles to lead cross-functional teams.
- Manage priorities and drive high performance.

Course Benefits

• A graduation certificate by Aljazeera Media Institute.