Al Jazeera Journalism Review

Kareem Shaheen
BOHONIKI, POLAND - NOVEMBER 18: An unknown migrant, who died in Poland, is buried during a funeral organised by a community of Polish Tatars on November 18, 2021 in Bohoniki, Poland. At least 11 migrants have died in recent months while trying get into Poland from Belarus. Poland and Belarus are currently in a standoff over thousands of migrants, many of them from Iraq, Syria and Yemen, who have amassed on the Belarus side of the border with the hope of entering Poland and the European Union. (Photo by Maciej Moskwa/Getty Images)

How to cover refugee stories ethically 

As Poland grapples with a migrant and refugee crisis at its borders, we examine best practice for journalists covering refugee stories. Part one of our series. 

Read more: Part Two, Part Three, Part Four

 

Contrary to the popular assertion that stories of refugee suffering are falling out of favour with editors, mainstream media outlets routinely cover refugee stories. 

These range from incremental developments in the movement of peoples during escalations in conflicts around the world, to trend and feature stories that mesh well with periodic updates by the UN or humanitarian organisations. 

There is also the occasional viral news story such as the coverage surrounding the tragedy of the child Aylan Kurdi, as well as frequent alarmist coverage in tabloids that cater to anti-immigrant sentiment. 

Both reporters and humanitarian organisations complain that there is so called ‘compassion fatigue’ amongst readers, that they are tired of reading depressing news. This might be true to a certain extent, but it is not the reason media outlets reject refugee stories. Most mainstream media outlets see a public service responsibility in continuing to cover the refugee story.

kAREEM4
A woman holds a picture during a vigil in rememberence of Aylan Kurdi on September 7, 2015 in Melbourne, Australia. Thousands of people around Australia gathered to remember Aylan Kurdi, the young Syrian refugee who died in 2015. [Photo by Chris Hopkins/Getty Images]

Refugees do not have to speak to you

In fact, many do not want to speak to the media, either to avoid recriminations affecting themselves or their families by local authorities back home, because they have suffered trauma such as sexual violence that carries with it a societal stigma, or simply because they feel that cooperation with media outlets has not led to an improvement in their lives. Be clear that you cannot control the reactions to your reporting, respect the desire for privacy when it is expressed, and evaluate whether you can grant anonymity if this is requested out of legitimate fear. If they say no, respect that. 

Be sensitive to the on-going plight of refugees

Most refugees are living in a state of persistent trauma. They had to flee their homes, and have gone overnight from the safety of their communities to refugee camps, where the future is uncertain and peril is still very real. Be aware of those stress factors and always treat people with dignity. 

Avoid re-traumatising victims

Refugees who have been victims of torture, sexual abuse and major trauma may suffer from post-traumatic stress disorder (PTSD). Special care needs to be taken during questioning. Some might be eager to share what they endured in detail so it can be documented. Others might be reluctant and could experience relapses as a result of direct questioning. For journalists without significant experience in interviewing such individuals, it might be helpful to have a case officer from an aid organisation present during the interview, to help build trust and to carefully steer the conversation to best approach the trauma.

Interviewing children 

Media outlets usually frown on the interviewing of children. However it can be difficult to avoid if you are doing a story on child labour, for example. If you are interviewing children - If possible, ensure you have permission from parents or guardians beforehand. Protect their identities at all times by using a pseudonym, blurring their images and using a voiceover.

Kareem1
MYTILENE, GREECE - SEPTEMBER 10, 2020: Displaced Syrian asylum-seekers rest while camping on the side of the following a fire at the Moria migrant camp on the Greek island of Lesbos which destroyed the camp. [Photo by Byron Smith/Getty Images]

Empathy as a core value 

A crucial part of ethical reporting while covering refugee stories is being empathetic. What does empathy mean? Bearing witness and amplifying the voices of the dispossessed, while appreciating the suffering they have endured. 

Understanding that refugees are not numbers or simply a story that you will move on from once the assignment is over. Caring about the fate of other human beings. 

Acknowledging and appreciating the good fortune that put you in the privileged position of being the interviewer rather than the interviewee in this context, and of being someone who reports on abuses perpetrated against the weak and holds the strong to account. 

Empathy does not mean: 

Reporting the stories you are told in the field uncritically. 

Forgoing the rigours of reporting in the interests of promoting a dramatic narrative that will sell a story, or acting as a campaigner or activist on behalf of the downtrodden. 

Giving false hope to people who might implore you to tell their story in the hope that they will receive more food baskets or win an offer of resettlement (both of which are reasons refugees sometimes speak to reporters).  

Kareem2
BOSANSKA BOJNA, BOSNIA AND HERZEGOVINA - JANUARY 6, 2021: Members of a migrant family from Afghanistan walk in the rain after being pushed back into Bosnia by Croatian police, after they attempted to cross into EU by foot near Bosanska Bojna. [Photo by Damir Sagolj/Getty Images]

When and how to use numbers 

Refugees are not numbers. Telling their stories in the midst of the media glut and the 24-hour news cycle requires the traditional tools of journalistic practice of rigour, accuracy, impartiality and integrity, but it also requires empathy and an ability to connect with people with wildly different experiences from your own. 

When and how is it advisable to use numbers? The numbers and statistics behind the global refugee crisis are breathtaking but abstract. 

It is helpful to explain in some instances that the displacement of peoples today is the worst it has been since the Second World War, or that one out of every five people you meet in Lebanon is a Syrian refugee. But reducing the gravity of such a tragedy to mere numbers does a disservice to your readers, because it renders abstract the individual stories of suffering and resilience. 

The numbers are not the story. Having a healthy mind will increase your levels of empathy. Mental health, as it pertains to them, is not a subject frequently broached by journalists. However it is important, when not in the field, to engage in diverse hobbies and activities that have nothing to do with your work. Through maintaining your own mental health will help you to have the strength and empathy to report on the tragedies of others. 

Documenting human rights abuses 

Covering refugee stories is unlike reporting on other issues. The levels of trauma and suffering involved complicate reporting on refugees as compared to covering daily breaking news stories or traditional beats (although many of the same ethical reporting issues apply there as well). However it also makes it more rewarding on a visceral level. 

At the most basic level, telling stories about refugees is telling how other human beings, in the midst of trauma and suffering, lead their daily lives. It involves bearing witness to the plight of individuals who have often survived incidents that brought them to the very edge of human endurance and experience.

The stories you will hear as a reporter covering refugees may be deeply moving experiences that offer powerful lessons on the human experience. Absorb them and learn from them, and know that you are privileged to be offered such intimate confidences. Their vulnerable status means that refugees are often victims of human rights abuses. 

Regardless of the type of story you choose, asking yourself about these abuses and documenting them if you find them will build a narrative that allows for accountability. You must observe the traditional rules of reporting on human rights abuses. 

Kareem3
In this photo provided by the Territorial Defence Forces of Poland's Ministry of National Defence, members of the Territorial Defence Force secure the fence at the closed Kuznica border crossing where thousands of migrants have been relocated by Belarusian soldiers on November 15, 2021 in Poland. [Photo by Territorial Defence Forces of Poland's Ministry of National Defence via Getty Images]

These include, but are not limited to:

Detailing with as much specificity as possible the alleged human rights violations.

Understanding why such practices violate international law.

Corroboration of the narratives through interviews with as large a sample as possible.

Asking probing questions and fact-checking claims with other sources of information.

Investing time and energy to cultivate sources with knowledge of on the ground activities in inaccessible areas where human rights violations are taking place. 

Your role as a journalist is not activism 

You might find yourself in the odd situation of being asked to intervene in a matter with aid officials or being implored by a refugee to highlight his or her case. Sometimes they will ask you whether speaking to you will help them secure additional assistance or perhaps be recommended for resettlement. You must be absolutely clear about the limits of your role. 

You are there to listen to whoever will talk to you, to bear witness, and to portray an accurate and truthful image to your readers. Explain that you are only doing your job and that you cannot guarantee that their situation will change because of your reporting. Of course, if you encounter someone facing a life-threatening situation, you should fulfil your duty as a human by trying to help.

 

This article first appeared in the AJMI publication, Covering Refugee Stories

 

 

More Articles

‘No less than a fight for survival’ - life for mobile journalists in India

THE LONG READ: Mobile phones have made a career in the media more accessible to independent journalists. But they have also made it easier to exploit them

Saurabh Sharma
Saurabh Sharma Published on: 2 Aug, 2022
When covering refugee stories makes you a figure of hate

A wave of anti-migrant sentiment is gripping South Africa and those journalists covering it, who are migrants themselves, have become a particular target

Derick M
Derick Matsengarwodzi Published on: 28 Jul, 2022
How do journalists work under information blockades?

THE LONG READ: Internet blockades are used by governments to stifle dissent, unrest and even the reporting of war. We take an in-depth look at this phenomenon and highlight ways journalists can carry on working regardless

Adil Akhoon
Adil Amin Akhoon, Saliq Parvaiz Published on: 7 Jul, 2022
Virtual reality in the newsroom - placing us in the middle of the story

Journalists can use virtual reality to get a much clearer view of what is happening on the ground during conflict or other major events. This is how it works

Hadeel Arja Published on: 23 Jun, 2022
Why are so many journalists being killed in Bangladesh?

A decade after the brutal murders of a prominent journalist couple in Dhaka, the killers have still not been brought to justice - they remain at large along with those responsible for the deaths of many other journalists

Rokeya
Rokeya Lita Published on: 20 Jun, 2022
She showed me a picture of her dead son - moments later, she was back with the tea and cake

Listening to stories of trauma and loss caused by conflict and natural disaster - such as those of women in Pakistan-controlled Kashmir - is what many journalists must do to find and report the truth. The way in which we listen while setting aside preconceived notions of how victims ‘should’ behave is critical

Anam Z
Anam Zakaria Published on: 16 Jun, 2022
‘I still have nightmares’ - reporting on hate crimes in India

A handful of brave journalists have taken on the task of documenting and exposing hate crimes - often at great personal cost

Safina
Safina Nabi Published on: 14 Jun, 2022
Caught between warring factions - life as a journalist in Cameroon

Cameroon’s anglophone crisis has resulted in large parts of the country becoming no-go zones for reporters who must find other ways to do their jobs

Akem
Akem Nkwain Published on: 8 Jun, 2022
'We are not scared; we will tell our stories' - introducing Somalia’s first women-only newsroom

Braving threats from Al Shabaab as well as disapproval from their own, often patriarchal communities, six pioneering women have set up their own news agency in Somalia

Abdullahi Mire
Abdullahi Mire Published on: 1 Jun, 2022
‘You will be silenced’ - investigating human traffickers in Nigeria

REPORTER'S NOTEBOOK: Philip Obaji Jr has devoted years to uncovering and reporting on the sexual abuse and human trafficking of displaced women and girls in Nigeria. This is his story

Philip Obaji Jr
Philip Obaji Jr Published on: 18 May, 2022
‘Like walking on a tightrope’ - navigating a career as a journalist in Vietnam

THE LONG READ: Through a series of in-depth interviews with journalists in Vietnam, our writer - who remains anonymous for security reasons - paints a picture of censorship and journalists facing fines and even prison for mentioning ‘toxic’ subjects

headshot
Al Jazeera Journalism Review Correspondent Published on: 12 May, 2022
‘It takes courage to be a journalist in India’ - charting the collapse of press autonomy

THE LONG READ: With a rising number of journalists in India receiving ‘summons’ from the police and even finding themselves in prison just for doing their jobs, we ask - why has the profession come under so much pressure in recent years?

Abeer Khan Published on: 21 Apr, 2022
Beyond bystanders: Citizen journalism during the Egyptian revolution

A journalist looks back at the founding of RASSD News Network during the Egyptian revolution, which trained and supported ordinary citizens to become journalists

Khaled Faheem
Khaled Faheem Published on: 14 Apr, 2022
‘The bottom of human misery’ - reporting on Rohingya refugee women and girls

THE LONG READ: How should we go about reporting on members of vulnerable communities in an ethical way? We examine the case of Rohingya refugees, overwhelmed and struggling for survival in the refugee camps of Cox’s Bazar, Bangladesh 

Azraa
Azraa Muthy Published on: 11 Apr, 2022
How smartphones are changing the face of news journalism

The telegraph transformed the way that newspapers could report the news more than 150 years ago. Now, smartphones are doing the same for TV news organisations

Rokeya
Rokeya Lita Published on: 5 Apr, 2022
Telling the stories of brutality - reporting on political prisoners in Belarus

REPORTER’S NOTEBOOK: Constructing a long-form feature to document the narratives of Belarusians imprisoned for protesting after the 2020 presidential election was a pain-staking, months-long task fraught with danger

Olga
Olga Loginova, Ottavia Spaggiari Published on: 30 Mar, 2022
From Syria to Ukraine - telling the stories of Russian aggression

REPORTER’S NOTEBOOK: Omar Al Hajj, a Syrian journalist working for Al Jazeera, explains what it’s like to go from covering war in his own country to bearing witness to another on a different continent

A picture of the author, Mohammad Ahdad.
Mohammad Ahdad Published on: 15 Mar, 2022
‘A sense of belonging has been taken away from us’ - the closure of the Kashmir Press Club

THE LONG READ: The closure of the Kashmir Press Club in January this year has come as a major blow to independent journalists in the troubled region who relied on it for camaraderie, respite and a ‘place to share ideas’

Sharafat
Meher Qadri, Sharafat Ali Published on: 10 Mar, 2022
Reporter’s Notebook: Inside Europe’s largest brothel 

While covering a story about a Spanish proposal to outlaw middlemen involved in prostitution, AJE senior correspondent Natasha Ghoneim and her team came up against a wall of silence, but managed to get a story nevertheless

Natasha Ghoneim
Natasha Ghoneim Published on: 8 Mar, 2022
Investigating racist conviction laws in America - and seeing a man freed after 25 years

REPORTER’S NOTEBOOK:  How a team of journalists spent nearly a year investigating the conviction and 25-year imprisonment of Brandon Jackson and then watched him walk free

Jeremy Young
Jeremy Young Published on: 2 Mar, 2022
Reporter’s Notebook - on the trail of Boko Haram

For one journalist in Nigeria, covering the activities of the militant Islamist group, Boko Haram, primarily means documenting the horrifying stories of its victims, sometimes to his own cost

Philip Obaji Jr
Philip Obaji Jr Published on: 21 Feb, 2022
Avoiding mistakes in the newsroom - verifying video from external sources

When video of Osama Bin Laden surfaced around the time of the September 11 attacks on New York in 2001, many people questioned its credibility. We examine how Al Jazeera verifies the authenticity of outside materials, much of it produced by 'citizen journalists' 

A picture of the author, Montaser Marai.
Montaser Marai Published on: 15 Feb, 2022
Branded a ‘troublemaker’ and summoned by the police - life for female journalists in Kashmir

The repeal of Kashmir’s autonomous status by the Indian government, combined with a crackdown on press freedom, has made life extremely tough for women journalists in the region.

Safina
Safina Nabi Published on: 10 Feb, 2022
Making the world a better place - one camera ‘click’ at a time

REPORTER’S NOTEBOOK: How one photojournalist in Nigeria takes a ‘solutions-based’ approach to the images he captures.

Femi2
Femi Amogunla Published on: 2 Feb, 2022