Al Jazeera Journalism Review

How Does Misinformation Undermine Public Trust in Journalism?

Listen to the article

Reports reveal a growing loss of trust in the media, driven by the extent of misinformation that undermines professional journalism's ability to influence public discourse. The platforms of misinformation, now supported by states and private entities during conflicts and wars, threaten to strip the profession of its core roles of accountability and oversight.

 

(Translated from Arabic)

In the late 19th century, a fierce rivalry erupted in New York City between William Randolph Hearst and Joseph Pulitzer, rooted in their shared ambition to maximise profits from newspaper sales. Hearst had acquired the New York Journal to compete with Pulitzer, who owned the New York World. The competition centred on the cartoon character "The Yellow Kid," which was initially published daily in the New York World. Hearst eventually lured the cartoonist Richard Outcault to his own paper, sparking a tug-of-war over the character, who satirised various issues in politics and society. The popularity of The Yellow Kid made his stories a frequent topic of public discussion, prompting Pulitzer to hire a new cartoonist to continue publishing The Yellow Kid series in his own paper, igniting a circulation war between the two publications.

In this struggle, each newspaper sought to attract readers with sensational stories and headlines, often resorting to fabricated stories and misleading titles to sell as many copies as possible.

This approach led people to label both the New York Journal and New York World as "Yellow Kid Journalism," a term which researchers later shortened to "yellow journalism."

Both newspapers were marked by a sensationalistic editorial line, focusing on excitement and exaggeration, sometimes even manipulating facts or fabricating stories. This intense competition fostered unconventional journalistic practices, with the goal of turning journalism into a profitable industry generating huge revenues.

 

The First Victim

The harm inflicted by yellow journalism, or systematic media misinformation, regardless of its motives, goes beyond advocating for a committed journalistic approach in contrast to others. Rather, it lies in the immense damage misinformation can cause within societies, potentially igniting wars or providing justifications to intensify them.

The American public began to notice the real effects of this misinformation within less than two years. The coverage by the New York Journal and New York World was partly blamed for stoking the Spanish-American War in 1898, due to their fabricated stories rallying the American public towards war against the Spanish in Cuba. The most notable instance was the explosion of the U.S. Navy's USS Maine, in which dozens of soldiers were killed. The newspapers rushed to accuse the Spanish of the explosion without evidence, inflaming public opinion and pushing the United States to go to war with Spanish forces in Cuba alongside Cuban rebels. [1]

Professional journalism has struggled to capture public attention on relevant issues, while public debates have failed to focus on matters that affect people’s lives, creating a climate of confusion that allows media and political lobbies to impose their agendas on public discourse.

 

The Deadly Impact of Misinformation

Over the past decades, misinformation has fueled the flames of conflicts and wars, most recently illustrated by Western media coverage of the Israeli war on Gaza. This media narrative prolonged the conflict, hindered ceasefire efforts on multiple occasions, and enabled continued escalation.

In a letter signed by more than 50 journalism professors in the United States, they criticised the misleading story published by the New York Times, alleging that Hamas had committed acts of sexual violence on October 7. The professors noted that this misleading narrative undermined efforts to contain the war. [2]

 

Yellow journalism does not concern itself with facts, nor does it attempt to present partial truths to lend credibility to its stories. Its primary goal is to provide information that aligns with existing stereotypes or preconceptions in society

On October 16, 2023, the BBC website published a response to a purported reader question: "There have been reports that some passages have entrances located on the bottom floors of houses, mosques, schools, and other public buildings to allow militants to evade detection," without providing concrete evidence to support or refute the claim. This response, perceived by some readers as a confirmation of tunnels under hospitals, the next day, an Israeli airstrike on the al-Ahli Baptist Hospital, resulting in the deaths of over 500 Palestinians, most of them women and children who had sought shelter there from the Israeli bombardment. [3]

BBC school
BBC's tweet purported to the possibility of finding tunnels under schools and hospitals on Oct 16, 2023. The next day, an Israeli airstrike hits al-Ahli Baptist Hospital killing 500 Palestinian civilians sheltering there. 

 

Demonstration of the Facts

Yellow journalism does not concern itself with facts, nor does it attempt to present partial truths to lend credibility to its stories. Its primary goal is to provide information that aligns with existing stereotypes or preconceptions in society, a technique known as the "aesthetic fallacy." This refers to how simply presenting information that resonates with a public's preconceptions can lead that segment to accept misinformation as truth.

Over the years, media outlets have exploited systematic misinformation to generate greater profits and cultural influence, shaping public opinion to serve the interests of politicians and businesspeople. By presenting misleading yet convincing narratives aligned with distorted beliefs instilled by elites, these outlets have promoted misinformation that is easier to believe than unsettling truths. This process demonises anyone attempting to present the facts, ultimately benefiting the elites who manipulate public opinion by keeping the public misled.

 

Undermining Press Credibility

With the rise of social media and its ability to grant public access to diverse information sources, many researchers assumed the era of narrative control by major media outlets was over and the cultural dominance of political and economic elites was nearing its end.

Over the years, media outlets have exploited systematic misinformation to generate greater profits and cultural influence, shaping public opinion to serve the interests of politicians and businesspeople.

This assumption appeared accurate in the early years of social media. However, elites soon recognized the looming threat to their ability to control public narratives, initiating a more complex phase of misinformation led by states and capitalist institutions. They flooded the public space with overwhelming amounts of misinformation to divert discussions on almost any issue. This backlash eroded public trust in media to the extent that people now question even the truth itself. Consequently, professional journalism has struggled to capture public attention on relevant issues, while public debates have failed to focus on matters that affect people’s lives, creating a climate of confusion that allows media and political lobbies to impose their agendas on public discourse. [4}

This trend is confirmed by the public’s waning trust in journalism and declining interest in news and political discussions. According to a Pew Research Centre report, nearly half of Americans (45%) no longer discuss political issues in their conversations.

This decline threatens journalism's core function of monitoring power and educating the public on matters affecting their lives, leaving a vacuum filled by sensational journalism that provides only what the public wants to see. Meanwhile, politicians continue their wars and corruption unchecked.

 

[1]   Carey, Craig. "Breaking the news: Telegraphy and yellow journalism in the Spanish-American War." American Periodicals (2016): 130-148.

[2]   https://www.washingtonpost.com/style/media/2024/04/29/new-york-times-oc…

[3]   https://x.com/BBCWorld/status/1713936586411311331

[4]   Michailidou, A., Eike, E., & Trenz, H. J. (2021). Journalism, truth and the restoration of trust in democracy. Reproduction.

 

Related Articles

Fighting Misinformation and Disinformation to Foster Social Governance in Africa

Experts in Africa are using various digital media tools to raise awareness and combat the increasing usage of misinformation and disinformation to manipulate social governance.

Derick Matsengarwodzi
Derick Matsengarwodzi Published on: 22 May, 2024
Media monotone in the Arab World pushes citizens to disinformation

State control over media can lead to public distrust in state institutions and a particular vulnerability to disinformation.

Jassar al-Tahat Published on: 15 Apr, 2021
This Indian fact-checking newsroom is at the forefront of the fight against disinformation on the war in Gaza

In the digital battleground of Gaza's war, a surge of disinformation, primarily from Indian Hindu nationalists, paints Palestinians negatively, fueled by Islamophobia and pro-Israeli sentiments; yet, Alt News emerges as a crucial counterforce, diligently fact-checking and debunking these misleading narratives, even in Arabic, amidst a sea of manipulated social media content.

Meer Faisal
Meer Faisal Published on: 5 Dec, 2023
Analysis: Media Disinformation and UK Far-Right Riots

Analysis on the impact of media disinformation on public opinion, particularly during UK riots incited by far-right groups. A look at how sensationalist media can directly influence audience behavior, as per the Hypodermic Needle Theory, leading to normalized discrimination and violence. The need for responsible journalism is emphasized to prevent such harmful effects.

Anam Hussain
Anam Hussain Published on: 8 Aug, 2024

More Articles

Bolivia’s Mines and Radio: A Voice of the Global South Against Hegemony

Miners' radio stations in the heart of Bolivia's mining communities, played a crucial role in shaping communication within mining communities, contributing to social and political movements. These stations intersected with anarchist theatre, educational initiatives, and alternative media, addressing labour rights, minority groups, and imperialism.

Khaldoun Shami PhD
Khaldoun H. Shami Published on: 16 Dec, 2024
Journalists and the Gen–Z protest in Kenya

Caught between enraged protesters and aggressive police officers, journalists risked their lives to keep the world informed about the Gen–Z protests in Kenya. However, these demonstrations also exposed deeper issues regarding press freedom, highlighting a troubling aspect of Ruto’s government.

Shuimo Trust Dohyee
Shuimo Trust Dohyee Published on: 12 Dec, 2024
Behind the Burka: Journalism and Survival Under Taliban Rule

An account of a female Afghan journalist who persisted in her work in spite of the Taliban's comeback, using her writing to expose the harsh realities of oppression and promote women's rights. In defiance of the Taliban government's prohibitions on female education, she oversaw underground schools for girls and reported under a pseudonym while constantly fearing for her safety.

Khadija Haidary
Khadija Haidary Published on: 8 Dec, 2024
Is Pakistan’s Media Ignoring Climate Change?

Pakistan's media, despite its wide reach, largely neglects climate change in favor of political and economic issues, leaving the public under-informed about the causes and consequences of climate-related disasters. As a result, many Pakistanis remain unaware of the growing threats posed by climate change, which has devastating effects on the country's economy and population, as seen in the catastrophic floods of 2022.

Faras Ghani Published on: 3 Dec, 2024
Fact or Fiction? Quantifying the 'Truth' in True-Crime Podcasts

Over the centuries, true crime narratives have migrated across mediums—from tabloids and books to documentaries, films, and, most recently, podcasts. Despite these evolutions, one constant endures: the storytellers’ drive to detail the darkest corners of human behaviour and the insatiable curiosity of their audiences.

Suvrat Arora
Suvrat Arora Published on: 28 Nov, 2024
Gender Inequity in Sports Reporting: Female Journalists Demand Equality

Gender inequality persists in sports journalism, with female reporters significantly under-represented, as shown by studies revealing that only 5.1% of sports articles are written by women. Advocates call for equal representation, more inclusive hiring practices, and a broader focus on women's sports to challenge stereotypes, improve coverage, and give women a stronger voice in shaping sports narratives.

Akem
Akem Nkwain Published on: 18 Nov, 2024
What Explains the Indian Media’s Silence on Muslim Lynchings?

A review of why the Indian media is biased in its coverage of cow vigilantes' lynchings, highlighting how the killing of a Hindu boy by such vigilantes sparked widespread outrage, while the lynching of a Muslim man over similar allegations was largely ignored, reflecting deeper anti-Muslim bias under the ruling BJP government.

Saif Khaled
Saif Khalid Published on: 11 Nov, 2024
Freedom of the Press in Jordan and Unconstitutional Interpretations

Since the approval of the Cybercrime Law in Jordan, freedom of opinion and expression has entered a troubling phase marked by the arrest of journalists and restrictions on media. Musab Shawabkeh offers a constitutional reading based on interpretations and rulings that uphold freedom of expression in a context where the country needs diverse opinions in the face of the Israeli ultra right wing politics.

Musab Shawabkeh
Musab Al Shawabkeh Published on: 8 Nov, 2024
More than 230 Media Professionals Call on BBC to Recommit to Fairness, Accuracy, and Impartiality in its Gaza Coverage

Over 230 members of the media industry, including more than 100 BBC employees, have signed a letter to BBC Director General Tim Davie accusing the BBC of being biased in its coverage of Israel's war in Gaza.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 3 Nov, 2024
Corporate Dominance and the Erosion of Editorial Independence in Indian Media

Corporate influence in Indian media has led to widespread editorial suppression, with media owners prioritising political appeasement over journalistic integrity, resulting in a significant erosion of press freedom and diversity in news reporting.

headshot
AJR Correspondent Published on: 3 Nov, 2024
MSNBC Deletes Interview with Journalist Criticising Western Media’s Bias Towards Israeli Narrative

MSNBC deleted an interview with journalist Jeremy Scahill after he criticised American media’s biased portrayal of Israeli actions in Gaza, condemning the framing of civilian casualties as "self-defence." Scahill argued that any discussion of Gaza’s leaders must address the broader context of occupation and longstanding injustices faced by Palestinians.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 27 Oct, 2024
Monitoring of Journalistic Malpractices in Gaza Coverage

On this page, the editorial team of the Al Jazeera Journalism Review will collect news published by media institutions about the current war on Gaza that involves disinformation, bias, or professional journalistic standards and its code of ethics.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 23 Oct, 2024
Voting in a Time of Genocide

The upcoming U.S. presidential election occurs against the backdrop of the ongoing genocide in Gaza, with AJ Plus prioritising marginalised voices and critically analysing Western mainstream media narratives while highlighting the undemocratic aspects of the U.S. electoral system.

Tony Karon Published on: 22 Oct, 2024
Journalists Should Not Embrace the Artificial Intelligence Hype

What factors should journalists take into account while discussing the use of AI in the media?

Jorge Sagastume Muralles
Jorge Sagastume Published on: 16 Oct, 2024
Atrocity Inc.: What Max Blumenthal's New Documentary Reveals About Western Media's Complicity in Israeli Propaganda

A digest of Max Blumenthal's new documentary, Atrocity Inc., in which he uncovers how the Israeli PR machinery and propaganda efforts were carefully and intentionally designed to manufacture consent for a campaign of mass death against Palestinians. It reveals how the Western media, especially in the United States, supported Israel's misinformation war.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 13 Oct, 2024
Failing Gaza: Pro-Israel Bias Uncovered Behind the Lens of Western Media

Journalists at CNN and the BBC expose the inner workings of their newsrooms, a year into Israel’s war on Gaza.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 8 Oct, 2024
A Half-Truth is a Full Lie

Misinformation is rampant in modern conflicts, worsened by the internet and social media, where false news spreads easily. While news agencies aim to provide unbiased, fact-based reporting, their focus on brevity and hard facts often lacks the necessary context, leaving the public vulnerable to manipulation and unable to fully grasp the complexities of these issues.

Ilya
Ilya U Topper Published on: 30 Sep, 2024
Guns, Threats, and Poverty: The Daily Struggles of an African Journalist

The welfare of African journalists continues to deteriorate, from poor wages to security risks, arrests, detention, and even death. This common, ongoing trend generally affects the wellbeing of journalists during their discharge of duties, and these overlooked difficulties tend to affect the quality and output of their work.

Derick Matsengarwodzi
Derick Matsengarwodzi Published on: 26 Sep, 2024
How to Bring more Balance to Western Media Coverage of Israel and Palestine

How can journalists accurately cover Palestine without becoming unbalanced or biased? Here are some concrete tools and techniques for reporters to keep in mind.

A picture of the author, Megan O'Toole
Megan O'Toole Published on: 16 Sep, 2024
Monitoring of Journalistic Malpractices in Gaza Coverage

On this page, the editorial team of the Al Jazeera Journalism Review will collect news published by media institutions about the current war on Gaza that involves disinformation, bias, or professional journalistic standards and its code of ethics.

A picture of the Al Jazeera Media Institute's logo, on a white background.
Al Jazeera Journalism Review Published on: 5 Sep, 2024
India’s Social Media Crackdown; Broader Implications for Journalism

India’s crackdown on X-Twitter accounts documenting hate crimes highlights the increased risks faced by journalists who report on these issues. The suppression of such accounts significantly hampers the ability of journalists to access and report critical information on hate crimes.

Rushda Fathima Khan
Rushda Fathima Khan Published on: 3 Sep, 2024
Bangladesh: Why Were Foreign Correspondents Absent?

In the recent political upheaval in Bangladesh, many foreign journalists were reporting from nearby regions like New Delhi. In this absence, local journalists played an important role in conveying firsthand accounts of the events that unfolded to the world.

Anam Hussain
Anam Hussain Published on: 26 Aug, 2024
India and Pakistan; Journalists building Bridges for Understanding

Amid decades of tension, journalists from India and Pakistan are uniting to combat hostile narratives and highlight shared challenges. Through collaboration, they’re fostering understanding on pressing issues like climate change and healthcare, proving that empathy can transcend borders. Discover how initiatives like the Journalists' Exchange Programme are paving the way for peace journalism and a more nuanced narrative.

Safina
Safina Nabi Published on: 12 Aug, 2024
Analysis: Media Disinformation and UK Far-Right Riots

Analysis on the impact of media disinformation on public opinion, particularly during UK riots incited by far-right groups. A look at how sensationalist media can directly influence audience behavior, as per the Hypodermic Needle Theory, leading to normalized discrimination and violence. The need for responsible journalism is emphasized to prevent such harmful effects.

Anam Hussain
Anam Hussain Published on: 8 Aug, 2024